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Return Policy

Return policy 

Replacement Products
You have the right to return products purchased and ask for replacement in all cases in which there was a defect in the product of our fault , within three days of receipt . In this case you may asked to describe the situation and send a photo of the product in order to send you a new one.

Cancel Order
Cancellation of orders may be made only if the product is not yet shipped . In this case you should send e-mail directly to : This email address is being protected from spambots. You need JavaScript enabled to view it. .

Buy Products
Trying to facilitate your browsing on the shelves of our online store , we divide products into subcategories
We recommend that before making a purchase from our online store to visit the help section , where you will find helpful information about the procedure and how to market products.
When you place your order you will receive an automated e-mail which will indicate the details of your order .
In the event that your order result in some outstanding or a change in transport then you will receive the corresponding e-mail. Alternatively we will contact you by phone you have given during registration or order entry on our site .

Informative e-mail (newsletters)
The company Frangos Nikolas Jewelry periodically sends information e-mail.
If you wish not to receive newsletters , you can notify us by using the contact form of the site.

Frangos Nikolas Jewelry company can not provide any guarantee for the availability of products, but ensure the timely information about their unavailability .
Frangos Nikolas Jewelry company has no liability for any technical problems that may occur to users when accessing their online store and have connection with the operation or infrastructure compatibility of the same user

The Frangos Nikolas Jewelry reserves the right to modify or update these terms and conditions of transactions made via the e-shop .
The company reserves the right to change product prices without further notice.

Obligations of the User
Users of eshop website : accept that they will not use , send, or post content that is unlawful, threatening, abusive, libelous , defamatory , obscene ,violation of the privacy of another , is racial , ethnic or other discrimination , may cause harm minors in any way and it will not be transmitted in accordance with the law or contractual relations , infringes any patent , trademark, trade secret, copyright rights , contains software viruses , files or programs designed to cause damage , the destruction of any of the software or hardware .